Requirement of Technical Support Analyst At PATNI ComputersJob Title : Technical Support Analyst
Experience : 1 – 2 Years
Job Location : Delhi, Delhi/NCR
Job Description :
- Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
- To take ownership of user problems and be proactive when dealing with user issues.
- To log all calls on the call logging system.
- Person needs to be Open to work in 24X7 Environment.
- Should be willing to learn under pressure situations Team Player, high in confidence Excellent Communication Skills
Patni Computer Systems Ltd.
Website : http://www.patni.com